Review of SAP Field Service Management:
- Enhance punctuality and efficiency by providing technicians with real-time ETA updates and equipping them with the necessary tools.
- Dynamic service environment optimization for superior resource utilization on-the-go.
- Enable technicians to streamline operations by creating reports, obtaining signatures, and processing payments in the field.
- Flexible checklist functionalities contributing to a reduction in MTTR.
- Enhanced visibility for a genuine assessment of customer satisfaction and loyalty.
- Boost first-time fix rates through comprehensive access to customer, site, product, inventory, warranty, contract, SLA, and pricing information.
- Minimize administrative costs by eliminating time-consuming paperwork and post-service debriefing efforts.
- Transform field technicians into effective sales representatives through intelligent selling recommendations and access to updated pricing.
- Uninterrupted offline support ensures mobility even in areas with limited mobile coverage.
Overview
SAP Field Service Management is a Freeware software in the category Business developed by SAP SE.
The latest version of SAP Field Service Management is 24.06.0, released on 07/04/2024. It was initially added to our database on 03/21/2024.
SAP Field Service Management runs on the following operating systems: iOS.
Users of SAP Field Service Management gave it a rating of 3 out of 5 stars.
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